Refund policy

At Boths, customer satisfaction is very important to us. We want you to shop with confidence knowing that we are committed to providing a smooth and reliable experience. If you are not completely satisfied with your purchase, we are here to help.

30-Day Free Returns

We offer free returns and refunds within 30 days of receiving your order. If 30 days have passed since your delivery date, unfortunately we may not be able to offer a refund or exchange.

Eligibility for Returns

To qualify for a return:

The item must be unused and in its original condition
The item must be returned in the original packaging whenever possible
Proof of purchase or order confirmation may be required

Non-Returnable Items

Certain items may not be eligible for return, including:

Gift cards
Personalized or custom-made products
Final sale items
Products damaged through misuse or improper handling

Refund Process

Once your return is received and inspected, we will notify you regarding the approval status of your refund. If approved, your refund will be processed to your original payment method within several business days.